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ECN publication
How to engage end-users in smart energy behaviour?
Valkering, P.; Laes, E.; Kessels, K.; Uyterlinde, J.C.M.; Straver, K.
Published by: Publication date:
ECN Policy Studies 11-12-2014
ECN report number: Document type:
ECN-W--14-049 Article (scientific)
Number of pages:

Published in: EPJ Web of Conferences (EPJ), , 2014, Vol.79, 04003, p.-.

This paper aims to deliver a coherent view on current good practice in end-user engagement in smart grid projects. It draws from a recent review of theoretical insights from sustainable consumption behaviour, social marketing and innovation systems and empirical insights from recent smart grid projects to create an inventory of common motivators, enablers and barriers of behavioural change, and the end-user engagement principles that can be derived from that.We conclude with identifying current research challenges as input for a research agenda on end-user engagement in smart grids.

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